Pricing

Transparent pricing.
Real ROI.

A flat platform fee plus a per-unit rate based on active households. No per-seat fees. No module add-ons. No surprises.

Base fee

Platform License

One flat monthly fee. Full access to the entire Resonance platform for your organization — no feature gating, no per-seat charges.

Monthly fee
$3,000
per month · covers your full organization
Everything included
  • Household tracking & case management
  • URA compliance documentation & audit trail
  • Right-to-return eligibility tracking
  • AI-assisted unit matching engine
  • Chain-move & scenario planning
  • Phase sequencing across buildings
  • Field workflow logs & notice delivery
  • Multi-stakeholder dashboards & reporting
  • Pre-construction compliance checklist cascade
  • Vendor assignment & coordination tracking
  • HUD audit-ready documentation export
+
Usage fee

Per Active Unit

On top of the platform fee, you pay per active unit in your program. Rate scales down as your portfolio grows.

Volume-based rate
$7–$15
per unit / month · scales with portfolio size
Active units Monthly rate
Up to 500 units $15 / unit
500 – 1,000 units $10 / unit
1,000+ units $7 / unit
On-hold projects
Read-only · no active workflows or moves
$3 / unit

Managing a large portfolio? Volume discounts available above 1,000 units.

Estimate your cost
Also: one-time implementation fee
Per project, scoped to your program's size

Covers data migration, workflow configuration, and team onboarding. Charged once per new program setup.

Questions? Email us →

Active units in your program 250 units
05001,0001,5002,000+
Platform
$3,000/mo
+
250 × $15
$3,750/mo
=
Your estimate
$6,750/mo

Drag to estimate · Volume discounts at 500 and 1,000+ units

Enterprise pricing

Managing 1,000+ units?

Volume rates drop to $7/unit and below. We'll structure a contract around your funding cycles, program complexity, and portfolio size.

ROI Calculators

Does Resonance justify its cost?

Three calculators. Enter your real numbers and see how Resonance stacks up against your current setup.

01 — Contract value

Less than 10% of what your program is worth

RSP contracts typically run $100–$200 per unit per year. Resonance costs a fraction of that — enter your numbers to see.

Annual Resonance cost—
Annual contract value—
Resonance as % of contract—
02 — Team capacity

Same team. 3x the programs.

Coordinators managing relocation with spreadsheets top out around 100 units each. With Resonance, the same person handles ~300.

Current capacity (units)—
Capacity with Resonance—
Equivalent hiring cost for same capacity—
Resonance annual cost—
03 — Break-even

How much time does Resonance need to save?

Enter your units and staff count. We'll calculate exactly how many hours per week Resonance needs to save per coordinator to pay for itself.

Monthly Resonance cost—
Hours saved needed / mo (total)—
Hours per coordinator per week—
Want a customized ROI breakdown?

We'll put together a proposal with real numbers based on your program type, size, and team.

How we compare

Resonance vs. the alternatives

Why purpose-built software beats spreadsheets and generic tools for relocation programs.

Capability Spreadsheets + Staff Generic PM Software Resonance
Setup time Weeks to build manual systems Months of configuration Days to weeks with guided onboarding
Cost per active unit $50–$150/unit/yr (pure staff cost) $48–$120/unit/yr (but not built for relocation) $84–$180/unit/yr — includes full compliance
URA compliance built in ✗ Manual, error-prone ✗ Bolt-on at best ✓ Core to the data model
Right-to-return tracking ✗ Separate spreadsheets ✗ Not supported ✓ First-class concept
Chain-move scenario planning ✗ Whiteboard + phone calls ✗ Not supported ✓ Model in minutes
HUD audit trail ✗ Reconstructed from email ✗ Partial at best ✓ Every decision timestamped
Scales without more hiring ✗ Linear headcount growth ✗ Still needs manual work ✓ 3x capacity per coordinator
AI matching engine ✗ Manual comparison ✗ Not available ✓ Ranked matches in seconds
What's included

The full platform. No modules.

Every feature below is available at every price point. We don't gate capabilities behind higher tiers.

🏠
Household & Case Management
Full profiles, history, and status for every household in your program
🎯
AI Unit Matching Engine
Ranked unit matches based on bedroom count, accessibility, phase, and more
📐
Scenario Planning
Model multiple re-sequencing scenarios before committing to one
🔗
Chain-Move Coordination
Map dependency chains across households and surface blockers in real time
🛡️
URA Compliance Documentation
Generate 90-day and 30-day notices; maintain audit-ready records
↩️
Right-to-Return Tracking
Eligibility rosters, commitments, and placement status across all phases
📋
Phase Sequencing
Multi-building, multi-phase construction and relocation timeline coordination
📱
Field Workflow Logs
Notice delivery, incident reports, and unit prep — all timestamped and attributable
📊
Multi-Stakeholder Dashboards
Real-time program status for leadership, developers, and PHA teams
✅
Pre-Construction Compliance Checklist
Cascading compliance milestones tied to construction and relocation phases
🚚
Vendor Assignment Tracking
Every vendor linked to a household and automatically updated
📄
HUD Audit Documentation Export
Package your full audit trail for HUD reviews in seconds, not days
FAQ

Pricing questions, answered.

Still have questions? We'd rather talk through your program than send a PDF.

Email Sean directly
An active unit is any unit currently enrolled in your program — households that have been surveyed, matched, relocated, or are in any phase of active management. Units that have been closed out or archived are not counted. If a project phase ends, those units drop off your count automatically.
Yes. Units can be added at any point. The per-unit rate is calculated on your active count at the end of each billing period. If you add a new program mid-month, we prorate the unit fee for that month.
The implementation fee covers data migration (importing your existing household and unit data), workflow configuration (setting up your specific program structure in Resonance), and team onboarding (training your coordinators to be productive from day one). It's charged once per new program setup and scoped based on the complexity and size of your program. We provide a fixed scope and timeline upfront so there are no surprises.
Yes. Programs that commit to annual contracts receive a discount on both the base fee and the per-unit rate. The volume discount on the per-unit side also increases automatically as your household count grows past the 500 and 1,000 thresholds — so as your portfolio scales, your per-unit cost goes down. Talk to us about your specific situation and we'll structure something that makes sense.
No. When a program closes out, those units are archived and removed from your active count. If your total active units drop to zero, you'd only be paying the base platform fee — and we can discuss putting your account on hold or transitioning to a reduced-rate archive tier if you're between programs.
Absolutely. Most of our relationships start with a pilot — typically one program or one phase of a larger program. This gives your team a chance to see Resonance in action with real data before making a broader commitment. We'll scope a pilot proposal based on your program, including implementation support and defined success criteria.
For organizations managing 1,000+ active units across multiple programs, we structure custom pricing around your portfolio's complexity. This typically includes a negotiated per-unit rate below $7, a custom base fee, multi-program management capabilities, and dedicated account support. If you're at that scale, reach out directly and we'll put together a tailored proposal within one business day.
We work with a range of organizations including nonprofits, housing authorities, for-profit developers, and RSPs. Pricing is based on program size and complexity, not organization type. That said, we understand that nonprofits and PHAs often operate within rigid budget structures tied to HUD funding cycles, and we're happy to work with you on payment timing and structure that aligns with how your funding actually flows.
Get started

Ready to see the numbers
for your program?

Tell us about your program and we'll put together a proposal — with real pricing based on your household count, program type, and timeline.

Email us directly

We respond within one business day. No sales scripts — just a real conversation about your program.

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Full audit trail with timestamps
99.9% uptime SLA