About Resonance

Real estate runs on
people, decisions,
and coordination.

We build the infrastructure to do all three well — purpose-built for the programs where the work has always been too complex for the tools available.

2,000+
Households coordinated across active programs
5k+
Staff hours recovered annually per program
0
Right-to-return conflicts post-deployment
3
Major HUD program types in active deployment
Leadership

The team building
the execution layer.

Operators, engineers, and program specialists who have worked inside the complexity Resonance is designed to solve.

Liz Letak
Liz Letak
CEO & Co-Founder — Strategy, partnerships, and program operations
↗
 Sean Christensen
Sean Christensen
CXO & Co-Founder — Client experience and product vision
↗
 Sushanth David
Sushanth David
CTO & Co-Founder — Platform architecture and engineering
↗
 Raymon Geis
Raymon Geis
COO & Co-Founder — Program operations and partner communications
↗
 Michael Fabiano
Michael Fabiano
CDO — Data strategy and compliance intelligence
↗
The Market

What is Operational
Real Estate?

Most real estate software is built for transactions — acquisitions, certifications, accounting. But a large and growing category of real estate work is defined not by the transaction, but by what has to happen for the transaction to mean something.

🏗️

Operational Real Estate

Programs where the ongoing coordination, compliance, and management of people across multi-year timelines is the work. The asset is incidental to the operation. No incumbent software owns this space.

→ What Resonance is built for
📋

Transactional Real Estate

Asset acquisition, lease management, accounting, certifications. Well-served by existing platforms — Yardi, MRI, RealPage, AppFolio. The transaction is the work. Resonance does not compete here.

→ Incumbent territory
🏘️

Affordable Housing Relocation

RAD, PACT, Section 18, Choice Neighborhoods, HOPE VI, LIHTC preservation. Hundreds of households. Right-to-return obligations. URA compliance. Multi-stakeholder accountability across years.

→ Our beachhead
📈

Where the Market is Going

Preservation over new construction. Larger, more complex programs. Higher HUD compliance scrutiny. Greater accountability to residents. The operational burden is growing faster than the tooling.

→ The structural opportunity
The Problem We're Solving

The spreadsheet
was never a system of record.

Programs that affect hundreds of households, span multiple years, and carry federal compliance obligations are being run on Excel and email. The consequences are concrete.

01

No defensible audit trail

When HUD asks how a placement decision was made, "I think it was in a spreadsheet" is not a defensible answer. Manual processes leave programs exposed in audits, compliance reviews, and litigation.

02

Plans change constantly

Construction slips. A household becomes inaccessible. A chain move cascades. Spreadsheets don't propagate changes — coordinators manually update every connected record. Hours become days.

03

Coordination is invisible

Developers, housing authorities, RSPs, and resident services teams all see different slices of truth. No one sees the whole program. Decisions get made with incomplete information.

04

Right-to-return is tracked manually

Tracking which households are committed to return to which units across which phases — manually — is how programs violate federal obligations. Not from bad intent. From insufficient tooling.

05

Scale breaks everything

A 50-household program can be managed in a spreadsheet with discipline. A 500-household program cannot. But funding structures push toward larger, more complex programs every year.

06

Talent turnover compounds risk

When a coordinator leaves, institutional knowledge leaves with them. Spreadsheets offer no continuity, no onboarding path, no way to hand off a program mid-flight without introducing risk.

What We're Building

The execution layer
affordable housing never had.

Not a property management system. Not a CRM. Not a compliance tool bolted onto a spreadsheet. Purpose-built infrastructure for the work that happens between the transaction and the outcome.

System of Execution
Live.
Every household, unit, vendor, and compliance obligation — tracked in real time, by every stakeholder, across the full program lifecycle. Not what happened. What needs to happen next.
Traditional PM systems track the file. Resonance tracks the work.

A system built for constant change

Relocation programs don't follow the plan. Construction slips. Households become inaccessible. Priorities shift. Resonance is designed to handle plan changes gracefully — propagating updates across all connected records and surfacing downstream impacts before they become crises.

When a chain move shifts, every affected household updates. When a phase slips, every URA clock recalculates. The system absorbs the complexity so the team can focus on the people.

Defensible by default

Compliance in affordable housing relocation is federal law. But most programs build their documentation after the fact — assembled from emails and spreadsheets, hoping the story holds together under scrutiny.

Resonance generates the audit trail as a byproduct of doing the work. Every placement decision, every notice sent, every household interaction — logged, timestamped, and attributable. When HUD asks, the answer is one click.

Compliance by Design
HUD-ready
Every decision timestamped. Every notice logged. Every right-to-return commitment tracked. Audit documentation generated — not assembled after the fact.
URA, RAD, PACT, Section 18 — built in, not bolted on.
AI Intelligence Layer
AI that
reasons
Doesn't summarize your data — reasons over live program state to surface the next right action, flag risks, and find placements matching every constraint simultaneously.
Declarative AI — grounded in your live program data.

Not a chatbot.
A coordination engine.

The hardest part of housing relocation isn't any single task — it's holding the entire picture at once. 847 households. 312 available units. Dozens of accessibility requirements, voucher types, right-to-return commitments, and phase dependencies.

Resonance AI structures all of that for reasoning, not just storage — enabling matching logic, scenario planning, and risk flagging at a scale no team can replicate manually. It doesn't replace coordinators. It makes them capable of running programs that would otherwise be impossible.

Our Vision
The bigger picture
There is a category of real estate work that no system was ever built to handle. Programs where the challenge is not the transaction — it is everything that has to happen for the transaction to mean something.

Coordination across agencies. Obligations to people. Decisions made under pressure, over years. The execution layer for operationally complex real estate has always been missing. Resonance is building it — starting with affordable housing relocation, and expanding to every program where the operational complexity is the point.

What Makes Resonance Different

Not adapted to complexity.
Designed for it.

⚡

Execution, not record-keeping

Most platforms tell you what happened. Resonance tells you what needs to happen next — and keeps every team member aligned on it in real time. Coordination, forward momentum, and defensible decisions are the product.

🧱

Built from the ground up for complexity

We didn't retrofit a generic platform. Resonance was designed from day one for programs with multi-stage workflows, layered obligations, and decisions that ripple across hundreds of stakeholders at once.

🤝

A partner, not just a product

Resonance brings dedicated team members embedded in your program, fluent in your workflows, and invested in your outcomes. The platform and the people are one offering — not a handoff.

🧠

Intelligence that works, not just answers

Resonance AI reasons over your live program data to surface the next right action, flag risks before they compound, and keep coordination moving at scale. It's not a chatbot wrapped around your data. It thinks alongside you.

🛡️

Audit-ready by design

Every action in Resonance is timestamped, attributed, and logged. When a HUD monitor asks why a household was placed in a particular unit, the answer exists in the system — not in someone's inbox from 18 months ago.

Our Mission

Some of the most important work
in real estate has never had
the right tools.

Across real estate, there is a category of work that lives between the transaction and the outcome — programs defined by coordination, sequencing, compliance, and the people at the center of it all. Multi-year timelines. Hundreds of moving parts. Decisions that compound across agencies, stakeholders, and communities.

Resonance was built for this work. We believe that operationally complex real estate programs deserve purpose-built infrastructure — not workarounds assembled from tools designed for simpler problems. When the work is done well, real things change for real people.

Ready to see it in action?

We'll walk you through the platform using your program type, your household scale, your workflows.

Schedule a 30-minute demo See case studies → Back to platform ↗