The core functionality of Resonance is ready out of the box. However, most clients that work with us have unique needs and requirements. Setting up your portal will depend on the amount of customization you require.
We realize that most companies (especially arts organizations) don't have the bandwidth to go through a laborius setup process and invest the time in learning an entirely new system on their own. Unfortunately, the case with most of the services on the market today is that setup and onboarding of a complex organization can take months and tens of thousands of dollars. We knew that wouldn't fly for our target market, so we've created a platform that has core functionality ready on day one. On top of that, we believe customer service is #1 for any company with legs, and we've made it a priority that you always have access to us whenever you need us. Live customer support chat function is built into every portal and we make it a point to respond as soon as possible.
However, we know that every organization and company has unique requirements and specific ways-of-working - That's why Resonance has built-in flexibility that gives you the power to shape your Resonance portal exactly to your specifications. It's up to you how far you'd like to go with each solution we offer. Do you have unique scheduling or document generation requirements? We work with you to make sure scheduling, managing multiple people, and exporting your data works in the best way possible exactly the way you need it.
If you have any more questions about pricing, solutions, or Resonance in general, don't hesitate to reach out to us via the contact page or tapping the purple Live Chat button at the bottom of this page.